Legal Notice

Privacy Policy of Personal Information

The Center pour l'immigration en Région and the online store Done in Quebec are committed to protecting the confidentiality of your personal information and have taken steps to that end.

Our engagements

We take the necessary steps to ensure the protection of the personal information we collect in our contests, offers and promotions.

We will only collect personal information that is necessary to provide individuals with our services, benefits, products and goods.

We use this information for the following reasons:

Validate the identity of the subscribers and contest participants, contact them and communicate with them;

Better understand the preferences, needs and interests of individuals;

We allow to offer our subscribers information, services, benefits, offers and products.

Validate the identity of the subscribers and contest participants, contact them and communicate with them;

Better understand the preferences, needs and interests of individuals;

We allow to offer our subscribers information, services, benefits, offers and products.

We will not collect, use or disclose any personal information about an individual without first obtaining their express or implied consent, as the case may be, or without their being required by law or regulation.

Our policy is designed to meet the requirements of Canada's privacy laws. These include the Personal Information Protection and Electronic Documents Act, L.C. 2000, c. 5, the various provincial privacy laws, the principles set out in the National Standard of Canada for the Protection of Personal Information (CAN / CSA-Q830-96), and the regulations that flow from it.

Unsubscribe and removal from our lists

Individuals who wish to unsubscribe from our newsletter or be removed from our list of contest participants may do so in the following three (3) ways:

By clicking on the unsubscribe link created for this purpose located at the bottom of our newsletters.

By sending an unsubscription request to info@faitauquebec.org

By sending a request, write to the following address: at the Center for Immigration in the Region, 144 Principale street, appt.B, Grenville-sur-la-Rouge Quebec J0V 1B0.

Request for access to personal information

Individuals have the right to know the information we hold about them, subject to the limitations of the Act, and may require the rectification of inaccurate or incomplete information. If necessary, we will transmit this information to the person concerned and will make the corrections within a reasonable time.

Any individual who requests it in writing has the right to be informed of the existence of personal information that we hold about him and the use that is made of it. It may also challenge the accuracy or completeness of the information and request corrections. To exercise his right of access or rectification, the individual concerned may send a written request to the Center for Immigration in the Region, 144 Main Street, appt.B, Grenville-sur-la-Rouge Quebec J0V 1B0.

Here is the procedure to follow to make such a request:

The applicant must identify himself with his mailing address and email and sign his application in order to avoid fraud or the unjustified transmission of personal information to third parties. In addition, the individual must provide sufficient information to be able to provide information about the existence and use of personal information;

We will process the request for access or rectification of personal information within thirty (30) days of receipt of the request

With respect to the correction of personal information, we will proceed to the extent that the individual concerned is able to establish the incompleteness or inaccuracy of the information.

Satisfaction Guarantee

All our products sold on our online store are quality products, produced by local people and in some cases by small producers in a traditional way. These products are supplied and manufactured by the producers. The CIR and the Made in Quebec shop are solely responsible for promoting and distributing, packing and shipping the products to recipients.

Return policy

The CIR and the Made in Quebec shop must be notified by email to info@faitauquebec.org, for any problem within 24 hours of receipt of the goods. A photo of the product is required to support any claim. We can reimburse the amount you paid for the product, if you give us a new product. Depending on the case and the reason for the problem.

Delivery delay

The delivery of baskets is done within the predetermined time in the delivery section itself 2 days after receipt of the order and or payment. At the point of fall chosen by the consumer.

In the case of orders outside drop-off points. Delivery is made within 3 to 6 business days for most major cities in Quebec following receipt of the order. Delivery charges are based on the destination, quantity and weight of the products ordered. We are not responsible for delivery delays that would be due to carriers. If we can not make the delivery on time we will contact the customer within 48 hours of receipt of the order.

For the sake of the environment, the CIR and the Made in Quebec shop use recycled boxes for shipments.

Delivery is free for orders over $ 60.

Cookies

The website of the online store in Quebec may use "cookies". "Cookies" are small text files copied to your hard drive from our website. "Cookies" allow our platform to recognize your browser (the software you use to surf the Internet) when you visit the Made in Quebec web site. "Cookies" help us, in particular, to offer you a better service by allowing to personalize the content of the website. You can at any time choose not to have "cookies" by modifying the configuration of your browser.

Risks related to the Internet

Despite our efforts to ensure that a third party does not consult or obtain any personal information about you through our website, complete privacy and security can not be guaranteed on the Internet. Internet communications are subject to interception, loss or alteration. You acknowledge and agree that the Online Shop Done in Quebec and the CIR can not be held liable for damages resulting from the transmission of confidential information or personal information on the Internet and that such communications are at your own risk.

Hypertext links to other sites

Our website contains hyperlinks allowing users to visit other sites operated by other companies. The CIR and the online store does in Quebec have no control over these sites and they are not responsible for those listed on its site. Any information you transmit to these sites will be subject to the privacy policies of those sites.

Reserve

The CIR and the online store in Quebec reserve the right, at any time and without notice to change this policy with respect to confidentiality. Please refer to it at any time on our website.

Consent

By browsing our website, you agree, without reservation, to the current privacy policy. For any questions regarding our current privacy policy, please contact Customer Service at the following address: info@faitauquebec.org

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